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Promoworld
Unit 1, Level 2
58 Surrey Crescent
Grey Lynn, Auckland
T : 09 309 3404
E : info@promoworld.co.nz
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PRICING POLICY
All pricing excludes 12.5% GST. Quotes will be provided for quantities above maximum quantity price list on request. All orders placed with Promoworld are to be in writing.
ARTWORK
For Embroidery of Logos we require a Jpeg, Tif or Gif file.
For Screenprinting, Pad Printing, Engraving, Badging, Embossing and Foil Printing we require a vector art file with text converted to curves. We prefer an EPS or AI file.
PMS colours (patone codes) are to be provided with artwork. If PMS colours are not provided the closest colour match will be made. Should the clients' artwork design charge for supplying their artwork this cost will be on charged to the client.
ART APPROVALS
Art we prepare will be submitted for approval on our Art Approval Sheet by fax or email and should be returned ASAP. Delivery times stated start from date signed art approval is received.
PROOFS
You may elect in writing to forgo proofs. If so this action means goods supplied at your risk and no claim will be considered. Where actual proofs requested (if available) a minimum charge plus GST per colour per design applies. Some items have higher proof charges. Repeat set up charges will then be required once the proof is approved.
INK COLOUR CHANGES
When print colour is changed a charge plus GST will apply per colour change.
REPEAT SET UP CHARGES
Repeat set up charges may apply.
DELIVERY TIMES
As specified on individual price list pages. However, in the unlikely event of goods being out of stock or your delivery date not being able to be met, we will contact you to advise best delivery date.
RETENTION OF TITLE
All goods remain the property of Promoworld until they have been paid for in full.
SAMPLE POLICY
Samples are available on request and will be invoiced when sent out. Samples must be returned within 10days of receiving them and the item/s must be returned in the same condition and packaging as the client received them, otherwise the client is liable to pay for the goods. Subsequently if an order is placed for an item you will receive a credit for that item. All freight costs will be invoiced and are to be covered by the client.
SHIPPING INSTRUCTIONS
Goods will be delivered to your business address with invoice attached unless specified. We email a copy of invoice & post original to your business address on day of despatch.
FREIGHT
Where no freight company is specified on your order, we will ship by our Carriers (fastest and most economical means) and add freight costs to invoices, this includes Suppliers freight.
INSURANCE
Insurance on goods in transit is at your risk.
PAYMENT TERMS
Payment is due 20th Month following date of invoice, if credit status granted. With accounts outstanding in excess of 45 days, new orders will not be processed and you will be notified your credit is stopped until outstanding amounts are received. If credit status is not granted, 50% deposit is required upon job order and balance of payment is required in full with order.
CHEQUES
To be made payable to Promoworld Ltd.
ELECTRONIC PAYMENTS
Payment by direct deposit available. Please remit to – Westpac Howick, 03-0166-0348787-00.
Please advise by Email or Fax your company details, amount & invoice numbers that have been paid. Email: accounts@promoworld.co.nz
CREDITS / CLAIMS / RETURNS
In the unlikely event of a claim, only written claims within 14 days of invoice date will be considered. Returned goods will not be accepted unless we have acknowledged your claim in writing and advised you to return goods. Goods must be returned before credit is issued.
ALTERATIONS / CANCELLATIONS
All charges incurred to date will be invoiced.
DISCLAIMER –CUSTOM DESIGN ITEMS
Prices quoted on imported products may fluctuate due to the fluctuations in the exchange rate and freight costs. Unless specified importing charges are additional and exclude sea or airfreight, Customs Duty, Clearance charges and local freight.
WEBSITE IMAGES
Colours of items shown on our website are only indicative and must not be used for exact colour match. Always ask for a Sample from current shipment.
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